There are several ways to contact Hikvision support. You can:
- Call the Hikvision hotline in your country. The phone numbers are listed on the Hikvision website: https://www.hikvision.com/en/about-us/contact-us/.
- Send an email to Hikvision support. The email address for your region is also listed on the Hikvision website.
- Submit a support ticket on the Hikvision website. This is a good option if you have a specific technical issue that you need help with.
- Chat with Hikvision support online. This is a quick and easy way to get help with basic questions.
Here are some additional tips for contacting Hikvision support:
- Be sure to provide as much information as possible about your issue, such as the model number of your Hikvision device, the error message you are seeing, and the steps you have already taken to try to resolve the issue.
- If you are contacting Hikvision support by phone, be sure to call during their business hours. The business hours for Hikvision support vary by region, so be sure to check the Hikvision website for the hours in your area.
- If you are submitting a support ticket or chatting with Hikvision support online, be sure to include your contact information so that they can reach you if they need more information.
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